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Thursday, March 26
 

8:00am

Registration
Thursday March 26, 2020 8:00am - 8:30am
PwC 300 Madison Avenue, New York, NY 10017

8:30am

Welcome and Kick Off
Welcome to Future Workplace Summit Learn five key trends impacting the future workforce and workplace. Examine themes for this summit event and engage in an interactive session to share your big bets for the 2020 workplace.

Speakers
avatar for Jeanne Meister

Jeanne Meister

Founding Partner, Future Workplace™


Thursday March 26, 2020 8:30am - 9:00am
PwC 300 Madison Avenue, New York, NY 10017

9:00am

How Digital Transformation Is Impacting HR
Digital transformation is a business transformation and HR must prepare for changes in how to attract, develop and retain talent. The way we work is changing and to compete in the digital economy you must change along with it. How will our jobs evolve and how can we embrace that change? Join Michael Fenlon, Chief People Officer, PwC, who will show how those nimble enough to take advantage of the changes posed by new technologies will benefit greatly from them.

Speakers
avatar for Michael Fenlon

Michael Fenlon

Chief People Officer, PwC


Thursday March 26, 2020 9:00am - 9:45am
PwC 300 Madison Avenue, New York, NY 10017

9:45am

Sharing the PwC Digital Transformation Story
PwC is embracing digital disruption and future- proofing the firm by significantly building the digital acumen of 50,000 US partners and staff. With an infinite learning mindset, we're breaking down traditional learning barriers to help our people embrace the digital revolution. They're learning and then doing - - building automations, digitizing operations and ultimately providing more value to our clients. This session will include take aways on what you can do to close the digital skills gap in your organization.

Speakers
avatar for Sara Ley

Sara Ley

Digital Learning Strategist, PwC
avatar for Mike Pino

Mike Pino

Partner, PwC


Thursday March 26, 2020 9:45am - 10:15am
PwC 300 Madison Avenue, New York, NY 10017

10:15am

Networking Break
Thursday March 26, 2020 10:15am - 10:30am
PwC 300 Madison Avenue, New York, NY 10017

10:30am

Alumni of PwC Digital Acceleration Program Share The Impact of Digital Up-Skilling On Their Career
Thursday March 26, 2020 10:30am - 11:00am
PwC 300 Madison Avenue, New York, NY 10017

11:00am

Advancing D&I in the Workplace: What Schneider Electric, the National Basketball Association, and Unisys Are Doing to Advance Diversity and Inclusion
Advancing and supporting diversity and inclusion is part of the forward looking organizations in 2020. This session will feature what a range of companies are doing to leverage the power of differences in the workplace.

Speakers
avatar for Tina Mylon

Tina Mylon

Senior Vice President, Talent & Diversity, Schneider Electric
avatar for Eric Hutcherson

Eric Hutcherson

Executive Vice President, Chief Human Resources Officer, National Basketball Association (NBA)
avatar for Emma Engel

Emma Engel

CLO and Chief Diversity Officer, Unisys


Thursday March 26, 2020 11:00am - 11:45am
PwC 300 Madison Avenue, New York, NY 10017

11:45am

The CEO Action for Diversity & Inclusion™ Learn How Your Company Can Be Involved
CEO Action for Diversity & Inclusion is the largest CEO-driven business commitment to advance diversity and inclusion within the workplace. This commitment is driven by a realization that addressing diversity and inclusion is not a competitive issue, but a societal issue. Learn why and how more than 800 CEOs of the world’s leading companies and business organizations, are leveraging their individual and collective voices to advance diversity and inclusion in the workplace.


Thursday March 26, 2020 11:45am - 12:15pm
PwC 300 Madison Avenue, New York, NY 10017

12:15pm

Networking Lunch
Thursday March 26, 2020 12:15pm - 1:00pm
PwC 300 Madison Avenue, New York, NY 10017

1:00pm

Preparing for the Future of Work
How is the future of work evolving and what is the future role of HR? This opening session will explore how JetBlue is navigating the future of work and what this means for customer and employee experience. Rachel will bring her expertise in HR, talent, and product development to the future of work discussion.

Speakers
avatar for Rachel McCarthy

Rachel McCarthy

Senior Vice President Talent & Learning, JetBlue Airways


Thursday March 26, 2020 1:00pm - 1:30pm
PwC 300 Madison Avenue, New York, NY 10017

1:30pm

Solving Business Problems with People Analytics
People Analytics is one of the fastest growing, most in- demand skill sets for human resource professionals today. Join Heather Whiteman, PhD and a panel of people analytics experts as they discuss ways to leverage the power of people analytics to drive business outcomes in organizations. Hear about the successes, challenges, and future possibilities for you to be able to utilize people analytics in your organization.

Moderators
avatar for Heather Whiteman

Heather Whiteman

Lecturer - People Analytics, UC Berkeley Haas School of Business & Future Workplace Fellow

Speakers
avatar for Paul Batten

Paul Batten

Vice President, Talent Analytics, Liberty Mutual Insurance
avatar for Steve Turner

Steve Turner

Process Design & Technology, Google
avatar for Geetanjali Gamel

Geetanjali Gamel

Director, Modeling & Insights, Johnson & Johnson
avatar for Sarah Gretczko

Sarah Gretczko

Senior Vice President, People Insights & Organization Intelligence, MasterCard


Thursday March 26, 2020 1:30pm - 2:15pm
PwC 300 Madison Avenue, New York, NY 10017

2:15pm

Leveraging Virtual Reality Training at Verizon Stores
Using virtual reality (VR) is becoming more of a reality for enterprise training purposes. While sometimes these two technologies are often referred to as one, there is a difference between them. While virtual reality creates a totally immersive simulation, augmented reality augments the user experience across multiple sensory modalities like visual or auditory to create a new employee experience. Learn from the team at Verizon on how VR is being used to train retail store personnel and how Verizon is exploring using VR beyond store training to soft skills training. The Verizon Corporate Learning team will share a demo and we have start a discussion on how these technologies are being used across multiple industries and use cases.

Speakers
avatar for Pete Beck

Pete Beck

Director, Global Learning Technology, Verizon
avatar for Chrys Ennis

Chrys Ennis

Associate Director, Global Learning Technology, Verizon
avatar for Kevin Byrd

Kevin Byrd

Senior Manager of AR & VR Learning Technology, Verizon


Thursday March 26, 2020 2:15pm - 3:00pm
PwC 300 Madison Avenue, New York, NY 10017

3:00pm

Experiential VR for Immersive Learning: Leadership, Sales, Service, HR
Across industries and functions, soft or human skills are a clear differentiator in individual and team performance. They are both rare and valuable because they generally require real experience (mistakes, failure and reflection) to master. How would it transform your organization if your learners could practice high-stakes interpersonal skills in a safe and effective fashion? Powered by a blend of AI and live human interaction, experiential VR has become the ideal way to gain these essential skills and see rapid gains in leadership, communication, and empathy. It combines true human intelligence augmented by AI in order to unlock empathic potential in your workforce and ensure organizational readiness to perform.

Together we will explore:
  • The learning science behind human-in-the-loop VR 
  • How organizations are leveraging VR in areas like leadership development, customer service, and sales enablement
  • Quantifying success of human skills learning and connecting it to business impact

Speakers
avatar for Mark Atkinson

Mark Atkinson

CEO, Mursion


Thursday March 26, 2020 3:00pm - 3:30pm
PwC 300 Madison Avenue, New York, NY 10017

3:30pm

Networking Break
Thursday March 26, 2020 3:30pm - 3:45pm
PwC 300 Madison Avenue, New York, NY 10017

3:45pm

Skills Based Hiring: How Companies Are Sourcing Non Traditional Workers & Up-Skilling Workers to Meet the Future Head-On
Companies are re-thinking where they source talent education and how they up-skill talent to meet their strategic goals. Learn from Penquin Random House why and how they are recruiting workers without a college degree and how Infosys is recruiting at liberal arts colleges for technical talent.

Speakers
avatar for Scott Mason

Scott Mason

Executive Director, Strategy & Innovation, Future Workplace
avatar for Paige McInerney

Paige McInerney

Executive Vice President, Director of Human Resources, Penquin Random House


Thursday March 26, 2020 3:45pm - 4:30pm
PwC 300 Madison Avenue, New York, NY 10017

4:30pm

Closing Keynote: Infosys Talent Radar 2019: How the Best Companies get the Skills They Need to Thrive in the Digital Era
Organizations struggle to find the right talent to meet digital business needs. New technical skills alone are not enough to create successful transformation projects. Workforce development needs to evolve more holistically so that soft skills can integrate with talent transformation leading practices, and sustained. In mid-2019 Infosys Knowledge Institute conducted a worldwide study and surveyed over 1,000 senior management executives globally, at companies with over US $1 billion in annual revenue to understand the demand drivers of digital talent, the rising demand for skills, the skill gaps and what leading companies are doing to address it. Join us to learn about how Infosys analyzed key areas to create a Talent Readiness Index score.

Speakers
avatar for Ravi Kumar

Ravi Kumar

President, Infosys


Thursday March 26, 2020 4:30pm - 5:15pm
PwC 300 Madison Avenue, New York, NY 10017

5:15pm

Reception
Thursday March 26, 2020 5:15pm - 6:00pm
PwC 300 Madison Avenue, New York, NY 10017

6:30pm

Escape Room
Join us to enter one of five immersive worlds and recover a priceless work of art, find lost gold or break out of prison. Your team will have one hour to complete the mission and escape. This adventure will be a one-of-a-kind tactile experience, requiring you to work as a team, and use your mind, body and all five senses. Confirm your participation early as there is limited space to join us for this exciting team experience.


Thursday March 26, 2020 6:30pm - 8:00pm
The Escape Game NYC 295 Madison Avenue, New York, NY 10017
 
Friday, March 27
 

7:30am

Networking Breakfast
Friday March 27, 2020 7:30am - 8:00am
PwC 300 Madison Avenue, New York, NY 10017

8:00am

Report from Davos: Artificial Intelligence @ Work: What Will the Expansion of Artificial Intelligence Mean for Jobs, Skills and the Future of Work?
Concern about a jobless future has never been greater. Nearly every day, an academic, researcher or Technology CEO suggests that in a world of artificial intelligence, workers will be a surplus. Not so says Ben Pring, Vice President of Cognizant Center for Future of Work. Ben is a frequent speaker at Davos and well as co- author of What to Do When Machines Do Everything will share the 42 jobs of the future he sees emerging- - from Data Detectives to Human Machine Teaming Managers and Machines Personality Designers. These are jobs your HR department will soon be faced with filling. Finally, we will culminate this session with an interactive activity for us to co- create some new jobs we believe are on the horizon in our organizations.

Speakers
avatar for Ben Pring

Ben Pring

Vice President & Director, Cognizant Center for Future of Work and Co-author of What to Do When Machines Do Everything


Friday March 27, 2020 8:00am - 8:45am
PwC 300 Madison Avenue, New York, NY 10017

8:45am

HR 3.0: How AI Will Re-Shape People Practices
With the proliferation of HR technology, the reality is that some HR roles and work will be automated, but new roles will be created to provide greater value to the organization. Savvy HR practitioners are not only embracing this change, but are also working on reinventing themselves and innovating ahead of the AI influx. Learn how Medidata is leading the way to re-inventing people practices.

Speakers
avatar for Naveen Bhateja

Naveen Bhateja

SVP, Chief People Officer, Medidata


Friday March 27, 2020 8:45am - 9:15am
PwC 300 Madison Avenue, New York, NY 10017

9:15am

Next Generation Learning & Development: The Case for Change and Signposts to the Future
What are the forces at work on the world of work, talent management, and workplace learning? Who are the Learning Organizations who are harnessing the power of a learning culture to remap customer, employee and social relationships. How can we see the future today, and what is our role in preparing our workforce for tomorrow?

Speakers
avatar for Chris Pirie

Chris Pirie

Founder & CEO, Learning Futures Group & Former CLO, Microsoft


Friday March 27, 2020 9:15am - 9:45am
PwC 300 Madison Avenue, New York, NY 10017

9:45am

Future Workplace Network Member TED TALKS: Sharing Next Generation Learning & Development Initiatives for 2020
In her book, Disrupt Yourself: Putting the Power of Disruptive Innovation to Work, Whitney Johnson says, “It is vital that we are equipped with the humility to understand that changing the world and keeping innovation alive require that we change ourselves.” Our Ted Talk like series includes leading-edge practitioners who are pushing the boundaries and disrupting the L&D practice in order to make it better and more relevant in the age of profound workplace disruption. Humility is the common thread across the innovators leaders and thinkers that we will hear from as they all seek to disrupt themselves and their current practice. We will discuss how to be a Learning Disruptor how you can disrupt your own practice to innovate and grow your impact– each speaker shares one strategy and includes case study examples from their own journey to chart the future or workplace learning.

Speakers
avatar for Gina Jeneroux

Gina Jeneroux

Chief Learning Officer, BMO Financial Group
avatar for Andrew Saidy

Andrew Saidy

VP of Talent Digitization, Schneider Electric
avatar for Michael Bland

Michael Bland

Vice President and Chief Learning Officer, TIAA


Friday March 27, 2020 9:45am - 10:45am
PwC 300 Madison Avenue, New York, NY 10017

10:45am

Networking Break
Friday March 27, 2020 10:45am - 11:00am
PwC 300 Madison Avenue, New York, NY 10017

11:00am

Facilitated Discussion
Speakers
avatar for Scott Mason

Scott Mason

Executive Director, Strategy & Innovation, Future Workplace


Friday March 27, 2020 11:00am - 11:30am
PwC 300 Madison Avenue, New York, NY 10017

11:30am

Using AI to Reinvent the Candidate and Employee Experience
Select alumni will share their journey following completing the Using AI 4 HR course, and will share where they are in implementing a proof of concept for AI 4 HR. We will then break out into teams, and using Future Workplace's RAPID framework, will discuss the business problem AI is solving in the enterprise and how organizations are going about piloting proof of concept use cases, and finally what metrics they are targeting for successful deployments. Each team will have report out so we can learn from our alumni of Using AI 4 HR where they are on their journey.

Moderators
avatar for Jeanne Meister

Jeanne Meister

Founding Partner, Future Workplace™

Speakers
avatar for Anthony Griswold

Anthony Griswold

Leadership Development Partner, Paychex
avatar for Jason Renda

Jason Renda

Senior Global HR Business Partner, UST Global
avatar for Archana Arcot

Archana Arcot

Associate Vice President - Human Resources, Infosys


Friday March 27, 2020 11:30am - 12:00pm
PwC 300 Madison Avenue, New York, NY 10017

12:00pm

Networking Lunch
Friday March 27, 2020 12:00pm - 1:00pm
PwC 300 Madison Avenue, New York, NY 10017

1:00pm

AI at Work: Findings from a Global Survey of HR Leaders, Employees, and Managers
Learn the key findings from the largest global survey to date of 11,655 HR leaders, managers and employees probing the relationship between AI and humans at work. Sponsored by Oracle and Future Workplace, this research is a continuation of the 2018 AI at Work research and finds that 50% of all respondents in 2019 said they are using some form of AI in their workplace up from 32% in 2018. AI at Work explores the relationship between humans and bots, the benefits and barriers of adopting and implementing AI at Work, and importantly the sentiment HR, managers and employees have about using in the workplace.

Speakers
avatar for Emily He

Emily He

Senior Vice President, Marketing, Human Capital Management, Oracle


Friday March 27, 2020 1:00pm - 1:30pm
PwC 300 Madison Avenue, New York, NY 10017

1:30pm

Create Your Own Escape Room: Use Game Based Learning for Change Management
Learn how BC Hydro has created an Escape Room training program to further change management efforts with their engineers and project manager employees. The session will share key steps in using gamification for change management.

Speakers
avatar for Corina St-Jacques

Corina St-Jacques

Senior Change Management Advisor, BC Hydro
avatar for Linda Mott

Linda Mott

Senior Change Management Advisor, BC Hydro


Friday March 27, 2020 1:30pm - 2:30pm
PwC 300 Madison Avenue, New York, NY 10017

2:30pm

Adjourn
Friday March 27, 2020 2:30pm - 2:30pm
PwC 300 Madison Avenue, New York, NY 10017